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Support Services

At Itron, we know that we are in the midst of an energy and water technology revolution. We are committed and proud to apply leading edge technologies to solve key challenges.

Itron is committed to ensuring the success of our customers through exceeding customer expectations and continuing to provide world-class customer support. Our global customer support services team is staffed with experienced professionals who have the extensive technical, industry, and product knowledge needed to provide support to our customers.

For ITIL supported products, our ITIL-based front line, back line, and problem management teams are staffed with technology and networking experts that work in parallel with our 24 x 7 network operations centers to provide your business with the right level of support and service at the right time.